Trillium is committed to delivering superior health care and positive patient experiences to persons of all abilities.
In partnership with our people and other organizations, we have worked to ensure that Trillium is barrier-free – free of attitudinal, communication, physical, technological and procedural barriers.
Our redeveloped areas at both our Mississauga and West Toronto locations are barrier-free spaces and meet or exceed standards for accessibility. As we progress, we continue to work to make all of our facilities fully accessible.
In January 2010, along with other public sector organizations, we have put in place new policies that meet the Customer Service Standard of the Accessibility for Ontarians with Disabilities Act.
The documents required under the standard are available upon request. If you would like more information, have general inquiries about accessibility planning or the legislation please contact:
Community Relations (905) 848-7538 or email@example.com
For Patient, Family and Visitor feedback and concerns:
Patient Relations Office at 905-848-7164 or firstname.lastname@example.org