The Trillium Way
'The Trillium Way'
represents an unparalleled commitment to innovation, collaboration
and cutting edge patient care.
Our
Vision
Together... Leaders In Health Innovation
Our
Mission
Transforming the Health Care Experience
Our
Core Purpose
In partnership with many others, we positively impact the
health of the individuals, families and communities we serve
Core
Values
To transform the
Health Care Experience, we hold ourselves and each other accountable
to our shared values:
Excellence
Outstanding health care delivered with care and
compassion and respecting the rich diversity of our community
Teamwork
Collaborative, respectful relationships with each other, our
patients, their families and our partners
Leadership
Curiosity, courage and the confidence to take risks in the
pursuit of innovation
Learning
Partner with our people in lifelong learning that advances
our capacity to provide patient-centred care
Diversity
Value the rich diversity of our workforce and support
individuals to achieve harmony in their lives
Integrity
Earn trust through accountability, courage, honesty and ethical
behaviour in our relationships
Philosophy of Care
You told us that
your health, well-being, and how you are treated matter most,
and we can best meet your expectations by:
- Providing access to excellent care
- Sharing meaningful information with you, to help you make
decisions
- Involving you and those most important to you in your
care
- Listening and responding to your unique needs
- Caring for you with respect, compassion and dignity
- Keeping you comfortable in a safe environment
Standards for Behaviour
We each play a role in Transforming
the Health Care Experience. Our Standards of Behaviour
show we are listening and we take pride in our work.
Respect
We respect others
including their differing points of view, by treating them
the way they would want to be treated
Communication
Good communicators
listen and share information to foster mutual understanding
Accountability
We make this a great
place to work and to provide care by accepting accountability
for our actions and for our use of resources
Courtesy
We will be kind
and courteous to all in everything we do
Privacy
We always respect
the privacy and dignity of our patients, their families and
our colleagues
Commitment to co-workers
We work best when
we work together
Appearance
My appearance reflects
my pride in person and profession
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