News Release

September 20, 2007

ATTENTION: NEWS / HEALTH EDITORS

Trillium to receive esteemed Canada Awards for Excellence Silver Award from the National Quality Institute

Mississauga/West Toronto - Trillium Health Centre will receive a prestigious Silver Award at the 2007 Canada Awards for Excellence ceremony, the National Quality Institute (NQI) announced this week.

The awards will be presented at the NQI’s 2007 Performance Excellence Summit awards dinner on Wednesday, October 24, 2007 at the Metro Toronto Convention Centre.

Trillium will receive the Silver Award in the “Organizational Quality and Wellness Award” category, which is based on the NQI’s Criteria for Excellence in the Canadian Framework for Business Excellence, and the Canadian Healthy Workplace® Criteria Framework.

The Silver Award will be presented by Great-West Life, London Life, and Canada Life to Trillium Health Centre’s President and CEO, Janet Davidson, O.C.

“Winning a national award of this calibre is an endorsement of the hard work and diligence demonstrated by the entire Trillium Health Centre team,” said Janet Davidson, O.C., president and CEO. “Receiving the Silver Award for Organizational Quality and Wellness is deeply gratifying. The Canada Award for Excellence is another important milestone on our journey to transform the health care experience through excellence, leadership and patient centredness.”

In June 2007, Trillium received the NQI Level III Award, thereby fulfilling the eligibility conditions for the Canada Awards for Excellence - Silver Award.

“Trillium’s sustained commitment to and drive for quality, excellence, employee wellness and continuous improvement has been integral to this success,” said Davidson. “In keeping with the spirit of the Silver Award, we will continue our journey of seeking continuous improvements in process management, work/life balance and focusing our priorities.”

In Trillium’s Level III Award notification, NQI cited the following as Trillium’s key strengths:

• Strong leadership commitment and involvement (reinforcement of Quality and a Healthy Workplace focus)
• Sharing of ideas and effective practices
• Staff development opportunities (and resources available)
• Strong patient/client focus
• Effective response to patient/client inquiry and input
• Plans/goals and objectives
• Leadership/management effectiveness reviews and development
• Achievement against goals
• Recognition of individual staff and team contributions

“This recognition strengthens our ability to recruit and retain the very best and brightest people in the field – physicians, nurses, therapists, administrators and staff,” said Davidson. “It helps to ensure that the patients who come through our doors receive the very best care from the very best people.”

About Trillium Health Centre
Trillium Health Centre is one of Canada’s largest community hospitals with regional programs in cardiac, stroke, neurosurgery, orthopaedic, and sexual assault and domestic violence services. Housing a model ambulatory care centre and the largest free standing day surgery centre in North America, Trillium serves over one million residents in Peel and West Toronto and from other communities across Ontario. With the continued support of the Trillium Health Centre Foundation, the hospital’s fundraising arm, the two-site facility is attracting international attention for its innovative approach to providing health care services and has received numerous national awards for quality and innovation.

About National Quality Institute
The National Quality Institute is a not-for-profit, independent organization whose goal is to help Canadian private and public sector organizations to implement programs of excellence. The NQI works with organizations to manage self-assessment activities, review business process, and develop improvement programs. Today, Canadian organizations and businesses increasingly recognize that a healthy workplace helps to attract and retain staff.

For more information on the National Quality Institute, see: www.nqi.ca.

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Media Contact:
Larry Roberts
Media Relations Consultant
Trillium Health Centre
Office: 905-848-7580 ext. 3832
Mobile: 416-358-7201
lroberts@thc.on.ca

Media Contacts

For all media enquiries, please call Public Relations at 905-848-7580 ext. 3832.