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Media Release

September 9, 2008

ATTN: NEWS / HEALTH EDITORS

Trillium Health Centre Wins Gold

Mississauga/West Toronto - Trillium Health Centre is pleased to announce it has received the Gold Award and the Progress Excellence Program® (PEP) Level 4 Award from the National Quality Institute (NQI) today.

“Receiving the NQI Gold and PEP Level 4 awards is deeply gratifying because it recognizes our sound, systematic approach to excellence across all areas with sustained positive results,” said Janet Davidson, O.C., president and CEO of Trillium Health Centre. “This achievement demonstrates the hard work, leadership and commitment of the entire Trillium team to delivering high quality performance for our patients and our staff, physicians and volunteers.”

National Quality Institute PEP Level 4 and Gold Awards

Trillium Health Centre received a National Quality Institute (NQI) Gold Award and the PEP Level 4 Organizational Quality And Healthy Workplace® Award. NQI is a leading authority in Canada on workplace excellence based on quality systems and healthy workplace criteria.

“Trillium fosters employee wellness with a strong focus on creating a healthy workplace for everyone,” said Janet Davidson. “The NQI Gold and Level 4 awards recognize our quality people, practices and partnerships. We are diligent in seeking process improvements and encouraging our staff to maintain a positive work/life balance.”

In Trillium’s Award notification, NQI cites the following as Trillium’s key strengths:

  • Strong leadership commitment and involvement (reinforcement of Quality and a Healthy Workplace focus)
  • Strong patient focus at all levels (involvement of stakeholders and use of technology to improve patient experience)
  • Strategic alignment of aims, measures and activities (implementation of improvement methodology across patient care portfolios)
  • Capability for improvement (leadership development hardwired into the organization and continuous development of talent pool)
  • Engaged physicians and workforce (a ‘just do it’ culture)

“This recognition by the NQI strengthens our ability to recruit and retain the very best and brightest people in the field – physicians, nurses, therapists, administrators, and staff,” said Davidson. “It helps to ensure that patients who come through our doors receive the best care from the best people.”
For more information on the National Quality Institute, see: www.nqi.ca.

About Trillium Health Centre
Trillium Health Centre is one of Canada’s largest community hospitals with regional programs in cardiac, stroke, neurosurgery, orthopaedic, and sexual assault and domestic violence services. Housing a model ambulatory care centre and the largest free standing day surgery centre in North America, Trillium serves over one million residents in Peel and West Toronto and from other communities across Ontario. With the continued support of the Trillium Health Centre Foundation, the hospital’s fundraising arm, the two-site facility is attracting international attention for its innovative approach to providing health care services and has received numerous national awards for quality and innovation.

For more information on Trillium Health Centre, see: www.trilliumhealthcentre.org.

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Media Contact:

Larry Roberts
Media Relations Consultant, Trillium Health Centre
office: 905-848-7580 ext. 3832
mobile: 416-358-7201
lroberts@thc.on.ca