For Our Patients

Protecting Your Privacy

Our Commitment to Privacy, Confidentiality and Security of Personal Health Information

			Privacy and Health Records
			(Definition of) Personal Health Information Statement of Information Practices Frequently Asked Questions

At Trillium Health Centre, we recognize that your Personal Health Information deserves to be treated with the same respect and sensitivity with which we treat you, our patient. We have therefore taken measures to ensure we protect the privacy, confidentiality and security of your personal health information. Those measures include:

• A Statement of Information Practices which governs how we use the personal health information that we collect from you, and the purposes and conditions under which we may disclose it. Please contact us at (905) 848-7580, ext. 3435, if you have any inquiries or concerns about our information practices.
• Extensive training for our staff, volunteers and health care professionals.

We have developed Frequently Asked Questions to assist you in understanding our Information Practices. The information contained in the Statement of Information Practices and Frequently Asked Questions is constantly updated to reflect changing legislation, and continuous improvements to the way in which we collect, use, disclose and protect your personal health information as we deliver services to you.

If you would like access to your personal health information record, please contact our Health Records Department at (905) 848-7580, ext. 3435 or privacy@thc.on.ca.