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Patient & Visitor Information

For Our Patients

Compliments or Complaints

The staff, physicians and volunteers at Trillium Health Centre are committed to providing you with the best possible care.

If you have a compliment we would love to hear about it. If you have a complaint about your care or the service provided, please discuss this with a staff member or ask to speak to the unit manager. Your feedback is important to us, so please don't hesitate to let us know how we are doing.

If you have a concern but have already left the hospital, or if you are unable to resolve your concern with the unit manager while you are at Trillium, please speak with one of our Patient Relations Advisors.  They can be reached at 905-848-7164 or by email at patientrelations@thc.on.ca.