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Quality and Public Reporting
Trillium Health Centre's Quality Improvement Plan
Please note: A new Quality Improvement Plan for The Credit Valley Hospital and Trillium Health Centre will be made available in 2012. The plane below is the final quality improvement plan of Trillium Health Centre.
Quality is more than a word. It's a promise of excellence. And that's exactly what Trillium Health Centre's patients have come to expect every time they use our services. Building upon a well-earned reputation for clinical excellence and quality performance, we will do everything possible to achieve quality in all that we do.
Achieving quality means that we consistently deliver exceptional clinical outcomes and exemplary patient and family experiences using evidence-based practices.
Trillium Health Centre's Quality Improvement Plan sets out clear goals and targets for improvement in 2011-12, along with an approach and specific changes that will be implemented to drive that improvement.
To see The Credit Valley Hospital's Quality Improvement Plan, please click here.
Patient Safety Indicators
The Credit Valley Hospital and Trillium Health Centre is committed to patient safety. Every member of our hospital – staff, physicians and volunteers – plays a role in protecting the lives of our patients through education and hand hygiene, process improvement and system resdesign.
Together, we are improving the safety of our patients.
Public reporting of our Patient Safety Indicators is a way for us to share with you the results of our work, and to build your confidence in the safety of your hospitals.
Click on the links below to see the Patient Safety Indicators for our Trillium Health Centre Sites.
- C. difficile Infection Rates – Reported Monthly
- Central Line Infection Rate (CLI) – Reported Quarterly
- Methicillin Resistant Staphylococcus Aureus (MRSA) Infection Rates – Reported Quarterl
- Surgical Site Infection Rate (SSI) – Reported Quarterly
- Ventilator Acquired Pneumonia Rate (VAP) – Reported Quarterly
- Vancomycin-Resistant Enterococci Infection Rate (VRE) – Reported Quarterly
- Surgical Safety Check List Compliance Rate (SSCL) – Reported Bi-Annually
- Hand Hygiene – Annual Reporting
- Hospital Standardized Mortality Rate (HSMR) 2010-2011
To see the patient safety indicators for out Credit Valley site, please click here.
Help us keep our patients safe!
Please wash your hands when you come into and leave the hospital.
Corporate Performance Indicators
At Trillium Health Centre, we are always looking at how we are performing and use different performance indicators to get a sense of where we excel and where improvements could be made. This information is essential to Trillium’s commitment to providing quality and safe care for its patients.
Our Board of Directors and Management Team believe it is important that the community we care for has access to this performance information.
The information on this site is intended to be a short, practical resource for anyone interested in the indicators Trillium uses to monitor and improve its performance, practices or outcomes as they relate to:
- Patient Satisfaction
- Wait Times
- Infection Control
- Hospital Standardized Mortality Ratios (HSMR)
The methods we use for making comparisons changes for each set of data. Where possible, we report our performance in relation to provincial and national hospital targets or averages.
To learn more, please read out Frequently Asked Questions [link same as before]
Please click the links below for the Corporate Performance Indicators for our Trillium Health Centre sites:
About Using Performance Indicators
These performance indicators are not meant to give medical advice or guarantee Trillium Health Centre’s services. It is always a good idea to talk with your doctor about your treatment and about which hospital may be best for your care.
Submit Comments
Do you have comments or feedback about the information on this page? Please let us know.
Public Affairs
Trillium Health Centre
100 Queensway West
Mississauga, ON L5B 1B8
Phone: 905-848-7538
Email: publicrelations@thc.on.ca