- About Us
- Quality and Public Reporting
- Accountability
- Programs and Services
- Programs and Services
- Cardiac Services
- Complex Continuing Care Services
- Diagnostic Imaging Services
- Emergency Services
- Medicine
- Cancer Detection and Treatment
- Mental Health
- Mental Health
- Toronto
- Mississauga
- Assertive Community Treatment Team (ACTT)
- Child and Adolescent Mental Health Services
- Community Treatment Orders
- Crisis Intervention Team
- Geriatric Mental Health Services Mississauga Outreach Team
- Housing and Support Peel
- Inpatient Mental Health
- Mental Health Clinics
- North Peel ReLinC Services
- Psychogeriatric Resource Consultant Program
- ReLinC Services Mississauga
- Suicide Risk Assessment
- Neurosciences & Musculoskeletal Services
- Seniors Health Services
- Surgical Services
- Women's Services
- Children's Services
- Other Health Services
- Community Programs
- Patient and Visitor Information
- Careers
- Teaching
- Health Information
- Volunteering
- Foundation
- For Physicians and Health Professionals
- Newsroom
- Publications
- Website Feedback
Quality and Public Reporting
Quality Improvement Plan – 2012/2013
In March 2012, the Board of Directors for The Credit Valley Hospital and Trillium Health Centre approved the annual Quality Improvement Plan (QIP) for 2012/2013. While this is the second year in which hospitals have been required to submit an annual QIP, it is our first QIP as a newly merged organization. It is one single plan for the hospital, presenting a common set of corporate targets across all sites.
The Quality Improvement Plan reflects our ongoing commitment to deliver the highest level of safe, quality patient care while also being in accordance with the Excellent Care for All Act, 2010 (ECFAA). This legislation requires all hospitals in the province to submit an annual QIP with the purpose of helping hospitals to further improve the quality of safety for the care we deliver.
The QIP presents our high priority goals, associated indicators and targets for the year ahead as well as the activities we will undertake to drive changes needed to achieve each of these goals. In shaping this plan, we have taken into account the growing health care demands of our community due to population growth and the increasing number of patients over the age of 75 in need of acute care, as well as the fiscal challenges facing the public sector as a whole.
Our Quality Improvement Plan reaffirms the benefits of the merger, articulates our philosophy of quality, and emphasizes the importance of achieving a consistent quality health care experience for patients in the Mississauga and West Toronto communities.
Click on the link below to view the new Quality Improvement Plan for 2012/2013.
2012/2013 Quality Improvement Plan for The Credit Valley Hospital and Trillium Health Centre
2012/2013 Quality Improvement Plan: Improvement Targets and Initiatives (Part B)
Quality Improvement Plans – 2011/2012
The Quality Improvement Plans for the previous year (2011/2012) and the corresponding Progress Reports below were individual plans for Trillium Health Centre and for The Credit Valley Hospital. These plans were developed before the merger; however, they illustrate a common commitment to quality. It is this common commitment that provided the foundation for the integrated plan developed for 2012/2013.
Our annual Quality Improvement Plans help us to identify areas requiring improvement and to evaluate how we are doing in reaching our goal from year to year. We continue to be proactive in our focus on providing the safest, highest quality patient care possible.
To view the Quality Improvement Plans for 2011/2012 and the corresponding Progress Reports, click on the links below.
2011/2012 Quality Improvement Plan for The Credit Valley Hospital
Progress report for 2011/2012 Quality Improvement Plan for The Credit Valley Hospital
2011/2012 Quality Improvement Plan for Trillium Health Centre
Progress Report for 2011/2012 Quality Improvement Plan for Trillium Health Centre
Patient Safety Indicators
The Credit Valley Hospital and Trillium Health Centre is committed to patient safety. Every member of our hospital – staff, physicians and volunteers – plays a role in protecting the lives of our patients through education and hand hygiene, process improvement and system resdesign.
Together, we are improving the safety of our patients.
Public reporting of our Patient Safety Indicators is a way for us to share with you the results of our work, and to build your confidence in the safety of your hospitals.
Click on the links below to see the Patient Safety Indicators for our Trillium Health Centre Sites.
- C. difficile Infection Rates – Reported Monthly
- Central Line Infection Rate (CLI) – Reported Quarterly
- Methicillin Resistant Staphylococcus Aureus (MRSA) Infection Rates – Reported Quarterl
- Surgical Site Infection Rate (SSI) – Reported Quarterly
- Ventilator Acquired Pneumonia Rate (VAP) – Reported Quarterly
- Vancomycin-Resistant Enterococci Infection Rate (VRE) – Reported Quarterly
- Surgical Safety Check List Compliance Rate (SSCL) – Reported Bi-Annually
- Hand Hygiene – Annual Reporting
- Hospital Standardized Mortality Rate (HSMR) 2010-2011
To see the patient safety indicators for out Credit Valley site, please click here.
Help us keep our patients safe!
Please wash your hands when you come into and leave the hospital.
Corporate Performance Indicators
At Trillium Health Centre, we are always looking at how we are performing and use different performance indicators to get a sense of where we excel and where improvements could be made. This information is essential to Trillium’s commitment to providing quality and safe care for its patients.
Our Board of Directors and Management Team believe it is important that the community we care for has access to this performance information.
The information on this site is intended to be a short, practical resource for anyone interested in the indicators Trillium uses to monitor and improve its performance, practices or outcomes as they relate to:
- Patient Satisfaction
- Wait Times
- Infection Control
- Hospital Standardized Mortality Ratios (HSMR)
The methods we use for making comparisons changes for each set of data. Where possible, we report our performance in relation to provincial and national hospital targets or averages.
To learn more, please read out Frequently Asked Questions [link same as before]
Please click the links below for the Corporate Performance Indicators for our Trillium Health Centre sites:
About Using Performance Indicators
These performance indicators are not meant to give medical advice or guarantee Trillium Health Centre’s services. It is always a good idea to talk with your doctor about your treatment and about which hospital may be best for your care.
Submit Comments
Do you have comments or feedback about the information on this page? Please let us know.
Public Affairs
Trillium Health Centre
100 Queensway West
Mississauga, ON L5B 1B8
Phone: 905-848-7538
Email: publicrelations@thc.on.ca